At getpeshawari, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, our Return and Refund Policy is here to assist you.

Defective Products:

If you receive a defective product, we apologize for any inconvenience caused and want to make it right. To initiate the return process for defective items, we kindly ask that you contact our dedicated customer support team before taking any further action. You can reach us via WhatsApp , Email and Contact us form, and our team will guide you through the necessary steps.

Return Process:

Once you’ve contacted our team and received authorization for the return, please follow these steps:

Packaging: Ensure the product is securely packaged in its original packaging or an equivalent.

Return Form: Include a copy of your original order confirmation or a note with your order number, name, and contact information.

Shipping: Ship the product to the address provided by our customer support team. Please use a trackable shipping service to ensure the safe return of the item.

Inspection: Once we receive the returned item, our team will inspect it to verify the defect.


Upon confirming the defect, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

Conditions for Returns:

Products must be returned in their original condition, including all tags, packaging, and accessories.
Returns must be initiated within [number of days] days of receiving the product.
The customer is responsible for the cost of return shipping unless the product is confirmed to be defective.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please don’t hesitate to contact our customer support team at [contact method]. We are here to assist you and ensure that your shopping experience with [Your Store Name] remains positive and hassle-free.

Thank you for choosing getpeshawari. We appreciate your trust in us, and we are committed to providing you with excellent service.